Terms Of Service

Last revised: July 28, 2026 · Governed by the laws of New Taipei City, Taiwan

These Terms of Service (“Terms” or “Agreement”) form a binding agreement between you (“You,” “Customer,” “User”) and J.R.D. Company Ltd. (“J.R.D.,” “RoyalSonic,” “we,” “us,” or “our”), operator of RoyalSonic products and services at www.royalsonic.com and related domains (webmail, Cloud, Vault, billing, support, and suite apps) (collectively, the “Service” or “Site”).

By creating an account, redeeming a Lifetime Deal (LTD) or license code, paying Fees, or using the Service, you accept these Terms, our Privacy Policy, Email Use Policy, Anti-Abuse & Fair Use Policy, Refund Policy, Domain Name Agreement (if applicable), and GDPR notice. If you do not agree, do not use the Service.

1. Who we are

J.R.D. Company Ltd. was established in May 2001. RoyalSonic is a brand and product line of J.R.D. We own and operate dedicated hardware pools used to deliver email hosting and related infrastructure. Nothing in marketing materials creates a partnership, joint venture, employment, or franchise relationship between you and J.R.D.

2. Eligibility & accounts

• You must be at least 18 years old and able to form a binding contract.
• You must provide accurate registration, billing, and recovery information and keep it current.
• You are solely responsible for all activity under your account credentials, API keys, and mailboxes.
• We may refuse, suspend, or terminate any account at our sole discretion to protect our infrastructure, reputation, IP space, or other customers.

3. License — limited, non-transferable

Subject to these Terms and full payment of Fees, J.R.D. grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to use the Service solely for your internal business or personal communication needs. All rights not expressly granted are reserved by J.R.D.

Accounts, licenses, and LTD codes are tied to the original purchaser or organization. Reselling, renting, leasing, flipping, merging, or splitting licenses is prohibited except for a verified corporate acquisition transfer approved in writing by J.R.D. support. See Fair Use Policy §6.

4. Acceptable use

You must comply with the Anti-Abuse & Fair Use Policy and Email Use Policy. Without limitation, you may not: send spam or cold bulk mail; damage our IP reputation; host malware; scrape or overload systems; use mailbox storage as a general file dump; or violate law. J.R.D.’s determination of a violation is final. Remedies include throttling, suspension, termination, and deletion of data without refund.

5. Content, Data & Network Transmissions

All information, text, files, messages, data, or other materials submitted, sent, or stored through the Service (“Content”) are the sole responsibility of the individual or organization from whom such Content originates. We do not control or pre-screen Content, and we explicitly disclaim all liability as a publisher of your Content or that of any third party.

You grant J.R.D. Company Ltd. a limited, worldwide, royalty-free license to store, transmit, process, and back up your Content solely to the extent necessary to provide the Service to you. You acknowledge and agree that we may retain, log, or disclose Content if required by law or in a good faith belief that such action is necessary to: (a) comply with legal processes or government orders; (b) enforce these Terms; (c) respond to claims that Content violates third-party rights; or (d) safeguard our infrastructure, IP reputation, users, or the general public.

You understand that the technical processing of the Service may involve transmissions across various global networks and modifications to conform to technical requirements of connecting systems. You are responsible for maintaining your own backups. Our backups (if any) are for disaster recovery at our discretion and are not a substitute for your backups.

6. Ownership & Intellectual Property Rights

The Service, along with all associated software, documentation, user interfaces, artwork, templates, source code, object code, applications, interactive tools, trade secrets, algorithms, graphics, and branding assets (collectively, the “Property”), and all modifications or derivatives thereof, are and shall remain the exclusive property of J.R.D. Company Ltd. or its licensors. The Property is protected by international copyright, trademark, and intellectual property laws.

Your use of the Service does not grant you any title, ownership, or intellectual property rights in the Property. All trademarks, service marks, logos, slogans, and taglines (“Marks”) displayed on the Site are the exclusive property of J.R.D. Company Ltd. and may not be used, copied, or displayed without our express prior written consent.

7. Charges, Fees & Financial Terms

Certain tiers or features of the Service require the payment of fees, as detailed on the Site (“Fees”). By opting for these packages, you agree to pay all applicable Fees in USD. J.R.D. Company Ltd. reserves the right to alter pricing, modify tiers, or bundle components of the Service at its sole discretion at any time.

Taxes: All Fees are exclusive of taxes, levies, or duties imposed by tax authorities. You are responsible for all applicable taxes related to your use of the Service.

Payment & Auto-Renewal: You authorize J.R.D. Company Ltd. or our third-party payment processors (including PayPal) to store your payment information and automatically charge all recurring Fees and renewals until you explicitly cancel. Cancellation requests must be submitted to [email protected] or handled through your whmcs.royalsonic.com client portal.

Lifetime / LTD: Lifetime / LTD purchases are final and non-refundable once redeemed or activated, except where mandatory consumer law requires otherwise. “Lifetime” means for so long as J.R.D. continues to offer the relevant Service commercially and you remain in compliance — not an absolute perpetual guarantee independent of these Terms.

Non-Payment: If we are unable to successfully collect Fees, we reserve the right, at our sole discretion, to suspend or permanently terminate your account and wipe associated mailboxes without further notice, and to recover collection costs. Chargebacks or payment disputes authorize the same remedies.

Invoicing: Electronic invoices will be generated based on the billing details you provide. It is your sole responsibility to ensure your profile details comply with your local tax registration laws.

8. Cancellation, Data Retention & Suspension Grace Periods

User-Initiated Cancellation: You may cancel your subscription or account at any time. Upon cancellation, your account will be scheduled for termination at the conclusion of your current prepaid billing term. Prepaid Fees and LTD redemptions are non-refundable except as required by mandatory law. We have no obligation to export data after termination unless we agree in writing.

Data Deletion & Grace Period: Upon account cancellation, non-payment, or termination for policy violations, your access to all mailboxes, archives, files, and administrative panels will be revoked or suspended immediately. To protect your data against accidental loss, J.R.D. Company Ltd. will securely retain your stored email data for a maximum grace period of fourteen (14) calendar days following the suspension date. After this 14-day window expires, your entire data pool will be permanently destroyed and completely unrecoverable. J.R.D. accepts no liability for any loss of Content, usage metrics, or user logs resulting from this automated purge.

Service Evolution: J.R.D. Company Ltd. reserves the right to modify, adjust, limit capacity (such as altering storage ceilings or connection thresholds), replace, deny access to, or discontinue the Service, in whole or in part, at its sole discretion — including NVMe/ZFS pools, hostnames, APIs, and features. Changes take effect upon publication on our website or direct notice. Planned and emergency maintenance may occur without liability.

Support Limits: We reserve the right to throttle, restrict, or entirely discontinue chat, email, or ticketing support for any customer whose communication is deemed excessive, abusive, or harmful to our team’s operational capabilities, evaluated at our sole discretion.

9. Third-Party Services & Payment Gateways

The Service incorporates, interacts with, or links to third-party software, applications, and financial services (such as PayPal, Stripe, WHMCS plugins, or external spam blocklists). J.R.D. Company Ltd. disclaims all responsibility and liability for any losses, security breaches, or data discrepancies arising from your engagement with these third-party systems. Your use of third-party tools is entirely at your own risk and subject to their respective terms and privacy policies. Mention or integration of third-party assets does not constitute an endorsement or warranty by J.R.D. Company Ltd.

10. Disclaimer of Warranties

The Website, Service, and all RoyalSonic Property are provided strictly on an “as is” and “as available” basis without warranties of any kind, whether express, implied, statutory, or otherwise. J.R.D. Company Ltd. explicitly disclaims any and all implied warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, quiet enjoyment, and data integrity. We do not guarantee that the Service will meet your specific business requirements, that the system will operate without interruption or error, or that email delivery will be 100% flawless or unimpeded by external global blacklists.

11. Limitation of Liability

To the maximum extent permitted by applicable law, J.R.D. Company Ltd., its directors, officers, shareholders, employees, and infrastructure providers shall not be held liable for any direct, indirect, incidental, special, punitive, exemplary, or consequential damages. This includes, without limitation, damages for loss of profits, lost revenue, business interruption, corruption or loss of email data, reputation damage, or cost of procurement of substitute services arising out of or in connection with the use or inability to use the Service, even if J.R.D. Company Ltd. has been advised of the possibility of such damages.

In no event shall our total aggregate liability for all claims arising out of this Agreement exceed the total amount of Fees actually paid by you to J.R.D. Company Ltd. for the specific service during the three (3) months preceding the event giving rise to liability (or USD $100 if no Fees were paid). These limits are a fundamental basis of the bargain.

12. Indemnification

You agree to indemnify, defend, and hold harmless J.R.D. Company Ltd., its directors, officers, employees, agents, and upstream network suppliers from and against any and all claims, liabilities, losses, damages, costs, and expenses (including legal and attorney fees on a full indemnity basis) arising from or relating to: (a) your violation of this Agreement; (b) your misuse of the Service or Property; (c) the Content transmitted or stored via your mailboxes; (d) any third-party claim alleging that your use of the email domain or outbound content constitutes copyright infringement, intellectual property theft, or defamation; or (e) chargebacks or payment disputes you initiate without basis.

13. Changes to Terms

We may update these Terms by posting a revised version on www.royalsonic.com. Continued use after posting constitutes acceptance. Material changes may also be notified by email to your account contact when practicable.

14. Governing law & venue

These Terms are governed by the laws of New Taipei City, Taiwan (R.O.C.), without regard to conflict-of-law rules. Exclusive jurisdiction and venue lie in the courts of New Taipei City, Taiwan. You waive objections to venue and forum non conveniens to the extent permitted by law.

15. General

If any provision is unenforceable, the remainder stays in effect. Failure to enforce is not a waiver. You may not assign these Terms without our prior written consent; we may assign to an affiliate or successor. These Terms (with incorporated policies) are the entire agreement and supersede prior terms regarding the Service. Notices to J.R.D. must be sent through official support channels on www.royalsonic.com or to [email protected].

Fair Use Policy ·
Email Use Policy ·
Privacy Policy ·
Refund Policy ·
GDPR ·
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